You know how my biggest self-care this year was to give myself some peace from the entire full-time job that is managing my medical care?
Yeah. About that.
It continues.
Also I left the Emergency Department against medical advice for the first time in my entire life on Friday, and I still feel like a TOTAL badass.
So, woke up last Sunday, so eight days ago, with a familiar pain in my side. It felt starkly similar to the Great Gastro Event of July 2024, except way less severe. I thought to myself, "Well that's inconvenient. We'll see if this is A Real Emergency or if it goes away like it did like 75% of the way last time."
Nope.
Monday I woke up and it was a little worse. I went to work, had a normal Monday, but cancelled some of my afternoon so that I could go to urgent care. Care to wonder where they sent me?
My nearest emergency department to get an abdominal CT scan and figure out what was going on. Sigh. Fine.
So I go, wait for FIVE HOURS, and then I'm like "fuck this" and I left. They'd taken my vitals, done some bloodwork which came back mostly normal but a little wonky, and an ultrasound of my upper abdomen, which is not where the pain was. I decided that the easiest way to get a CT was through my PCP.
Nope!
I got a gastro referral from my PCP when I saw her the next day. I called, and even with an urgent referral, you know how far they're booking out? December. Nope! She also put me on a liquid diet at that point to calm down my digestive system, which worked for the day and a half that I did it.
So I called my PCP back (and keep in mind that she was new at this point) and they put me back into the Mass General pipeline to get a gastroenterologist.
So I waited for the referral to go through.
And waited.
And waited.
Then I got referred to the ED again by my PCP when the pain was getting worse and also I had no appetite. There was a clear ramp-up happening here. So on Thursday, I went again.
There was screaming child after screaming child after screaming child, followed by people just pouring in. Also they wheeled someone in who was vomiting all over herself in the waiting room and parked her right next to me.
Five hours later, same result as last time: They'd done some bloodwork and sent me back to the waiting room to sit and knit. No thanks! I went home and tried a different way: seeing a doctor through telehealth. She told me to go back to the ER and wait for a CT scan. So I did, waited four more hours, and then went home again.
The disruption to my life at this point was massive, and no one was helping me unless I was willing to both be held hostage by a medical facility and expose myself to all manner of illnesses, including COVID, for which I am at high risk of severe illness if I catch it, and numbers are HIGH in my area right now. So the next day, I did a few things:
1. I fired my new PCP. It was a record for shortest time I've ever had a PCP.
2. I called Anthem and asked them point blank how I could get them to not be stupid about my PCP so that I could go back to my old office. We had it figured out in 30 minutes.
3. I hopped on Mass General Urgent care, at which point I was referred to the ED for a third time for something that I knew while it was serious, was absolutely not an emergency. I was also trying to find a way to get a CT in a non-emergent environment. No dice. He referred me and gave me strict instructions to stay this time because it could be something super serious. Sigh. FINE.
So I went to a different ED this time, this one in the Mass General network, which he told me would likely have a shorter wait time but he couldn't guarantee it. Fine. I drove the hour down to the nearest Mass General facility.
At hour four, the lady came around and did my vitals again, and I got a little ranty. Things like "It wasn't even my idea to come here" and "I don't even need a bed. I just need a CT. I can go over the results with my PCP."
I finally got in, and then I waited. They took my blood, did a bunch of tests, did a pregnancy test because THAT's such a concern given that I haven't had any reproductive organs for the past three and a half years. A couple of hours after that, I got the CT that I needed, and then I waited. They told me that it would be about an hour before the results popped into my chart. So I waited. Two and a half hours later, I called a nurse and told her that I was leaving and could they take my IV out please.
"You're aware that you'd be leaving against medical advice."
"Very."
"Well, you'll have to sign a form."
"...Ok. Please go get it. I'm leaving."
Then THE DOCTOR came in.
"This could be something serious. You could have appendicitis."
"Well if it is, I really appreciate the breakneck sense of urgency."
"I know it's hard to wait. This is just how the system works. I'm really sorry."
"You apologize as if you're not complicit."
"I'm sorry...what?"
"You apologize as if you're not complicit. You think that if all ER doctors stood up right now and said that this situation is intolerable from the perspective of patient care, something wouldn't be done? Because I think if you did, something would've been done yesterday. If my results aren't back by 8pm, I'm leaving. I know this is not entirely your fault, but I'm still Very Angry and I'm not waiting anymore."
"I think you should stay. I can get you some medication for your anxiety if you'd like."
"I'm not anxious. I'm tired, I'm starving because I haven't eaten a full meal in five days, I was told to come here and not eat or drink anything before coming here, and so I haven't had anything to eat or drink for 24 hours, and I'm frustrated. Anxious, I am not. Also I'm leaving in 30 minutes because I've been here for nine hours and am no closer to an answer about what's going on. I'm all done."
Seeing that she was absolutely not going to convince me to stay unless she brought me in test results, she scurried off. At 8:09, I buzzed the nurse, signed the form, they told me it was a bad idea to leave, took out my IV, I acknowledged their opinion, I hopped in my car, and I went the fuck home.
Then I had an english muffin and some eggs and went to bed. It was just about the most delicious thing I've ever eaten.
My results came in at 9:45pm into my portal, 10 hours and 45 minutes after I entered the ED. Let me be clear that had I thought it was something serious, I absolutely would have stayed. But this is something I've experienced before and have been for literal years at varying degrees of severity. I need a gastroenterologist to help me figure out the digestive issues that have plagued me most of my life but been written off as anxiety when I know it's not, not an emergency department visit.
Here are the lessons that I'm learning.
- Just because the system is broken doesn't mean that I don't have a right to a voice in my care. It also doesn't mean that I have to accept or participate in it, and I have a right to advocate for better treatment.
- DOCTORS DO NOT KNOW MY BODY BETTER THAN I DO.
- Doctors DO NOT get to tell me that I am experiencing a Hot Button Medical Emergency when I know I am not and then force me into a position of waiting for care for what has now equated to 24 entire hours and then STILL not gotten the care I need. If I'd had a bursting appendix (which, spoiler alert: I don't), even if I'd stayed at the ED that first day, it would have turned into a Very Real Medical Emergency because they made me wait so long.